TDA CONTACT CENTRE

The City of Cape Town’s TDA Contact Centre is a 24 hour, seven-day-a-week call centre service that provides residents of and visitors to Cape Town with information on public transport in Cape Town.

The TDA Contact Centre provides information on routes, schedules, ticket prices, ticket outlets and locations of interchanges, ranks and park-and-ride facilities. The public transport information is related to public transport services such as MyCiTi, Cape Metrorail, Golden Arrow Bus Services, as well as Park-and-Ride facilities, Dial-a-Ride and kerbside parking management. 

In addition to this the TDA Contact Centre offers information on long distance bus, rail and taxi operators, the location of tourist information centres, heritage sites and popular attractions in and around Cape Town.

The TDA Contact Centre is staffed by means of a contract that is sent out to tender every three years. The centre has a seating capacity of 42, 60 incoming lines, language selection and voice and screen recordings.

The service is currently available in English, Afrikaans and Xhosa. All calls are recorded to maintain the centre's fast and efficient call response.

Call 0800 65 64 63 or send us a message.